Frequently Asked Questions

Everything you need to know about shopping with BB Branded.

What is your return policy for footwear and apparel?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that limited-edition releases may be marked as final sale.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.

Are all the products on BB Branded authentic?

Absolutely. We guarantee 100% authenticity on every product we sell. We source directly from authorized brand distributors and manufacturers.

Can I track my order once it has been placed?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.